Frequently Asked Questions

Nepal Vivah is an online matrimonial platform that helps adults discover potential life partners based on preferences such as age, location, education, community, religion, occupation, and lifestyle.

Nepal Vivah is strictly for adults aged 18 years or above who are using the platform for a genuine matrimonial purpose.

Click Register Free, provide the required information, verify your contact details, and complete your matrimonial profile. The more complete and accurate your profile is, the easier it may be for other members to understand your preferences and background.

Go to Search Profiles or Discover Your Perfect Match and use filters such as: Looking for (Bride/Groom), Age, Province, District, Religion, Community/Caste, Education, and Occupation. You can adjust the filters according to your personal preferences.

My Connections contains members with whom you have established a connection through the Nepal Vivah connection system. A connection may require acceptance depending on the platform's current settings.

A connection request is an invitation to connect with another member and potentially begin communication. The recipient may accept or decline the request.

Messaging availability depends on the user's connection status and the applicable membership plan. Please use the messaging system respectfully and responsibly.

Nepal Vivah may provide verification features for profiles or contact information. A verification badge means that the applicable verification process has been completed. It does not guarantee a person's character, intentions, marital status, or suitability.

Never share passwords, OTP/verification codes, banking credentials, payment PINs, sensitive identity documents, or large amounts of money. Be cautious if someone quickly asks for money, financial assistance, investments, or other unusual requests. Report suspicious activity to Nepal Vivah immediately.

Yes. If a member behaves improperly, appears fraudulent, harasses you, or violates platform rules, use the available Report or Block function on their profile or chat. You may also contact Nepal Vivah Support.

Where the feature is available, you may change your profile visibility or temporarily hide your profile through your account settings in the user dashboard.

Yes. You can update information such as your profile description, preferences, education, occupation, location, contact details, and photographs through Edit My Profile.

Nepal Vivah uses reasonable security measures to protect account information. However, no online platform can guarantee absolute security. You should also protect your password and avoid publicly sharing sensitive information. For more information, please read our Privacy Policy.

No. Nepal Vivah provides a platform for discovering and communicating with potential partners. We cannot guarantee that a user will find a suitable partner, establish a relationship, or get married.

Yes. Some Nepal Vivah features may be available through paid membership plans. The available features, prices, duration, and applicable terms are clearly displayed on our Membership Plans page before purchase.

Cancellation and refund eligibility depend on the applicable membership and refund policy. Please review the relevant plan information on the pricing page before purchasing.

You may request account deletion through your account settings or by contacting Nepal Vivah Support. Certain information may be retained where required for legal, security, fraud-prevention, or dispute-resolution purposes.

Use the Forgot Password option on the login page and follow the instructions to reset your password. If you cannot access your registered email or mobile number, contact Support.

You can contact our friendly support team through:

Email: support@nepalvivah.com
Phone: +977-1-4500000 / +977-9800000000
Website: https://blnepal.com.np/

Our support team can assist with account, verification, membership, privacy, and safety-related issues.

You can find our Privacy Policy, Terms & Conditions, and Safety Guidelines through the footer or relevant sections of the Nepal Vivah website.